Comments on: Disney Parks Chairman Josh D’Amaro Says Newly Announced Changes Are a Result of Listening to Guests

By: Lisa Oesch

Lisa Oesch — Sat, 21 Jan 2023 22:55:32 +0000

Prices, have gotten so high people are having to save for years to allow their kids to have a family vacation. This paying to get in front of the line is another smack in the face to people who have to save for long periods of time to be able to afford to even go. All this teaches kids is if you have enough money you can buy your way to the front of the line.

By: Mark Montague

Mark Montague — Sat, 21 Jan 2023 19:59:33 +0000

Make Disney fun and don’t charg for fast pass

By: Jeanne

Jeanne — Sat, 21 Jan 2023 19:41:22 +0000

They need to also bring back the Magical Express (they don’t even need to take care of baggage, just shuttle to/from airport). The Dining Plan and Fast Passes should also be brought back. The ability to prepay dining with the plan and get fast passes for some rides really made it magical by alleviating those burdens. It made it more inclusive and gave families the ability to not have to worry/stress over as much as they do now. Vacations at Disney need to be less stressful allowing for more fun!

By: Douglas Vitrano

Douglas Vitrano — Sat, 21 Jan 2023 19:18:36 +0000

Please get rid of the lightning lane stuff as well as Genie + and park reservations

By: Joseph Schwartz

Joseph Schwartz — Sat, 21 Jan 2023 18:28:46 +0000

Get rid of reservations and Genie +. I am more than willing to pay for an all park express pass as long as the price is reasonable. I live in Florida and sometimes I just get up and go just to get out. Right now at WDW I can’t do that but at Universal I can!!!!

By: Bryan

Bryan — Sat, 21 Jan 2023 17:35:10 +0000

In reply to Darlene. Agree 100 %

By: Aloha

Aloha — Sat, 21 Jan 2023 17:31:16 +0000

IF Disney were ever really listening to guests none of the highly unwanted changes would have been made in the first place? Even now changing/ altering the SPLASH MOUNTAIN attraction to a virtually unknown film theme for the sake of political activism IS NOT a welcome nor WANTED CHANGE? IS DISNEY LISTENING to the vast opposition of that change? NO !

By: Allison Woznak

Allison Woznak — Sat, 21 Jan 2023 16:47:51 +0000

In reply to Chris. I agree. I fee Genie+ just allows those who already feel previledged even more because it comes with a pricetag. A pricetag some families can't afford. These familes save for a long time to come, just to get here and only be able to ride 4 rides doesn't seem right. I like the ideas of the old fast pass and then pay for extra above that, max 2. Also, while waiting in line for 50+mins for Hunted Mansion(ridiculous!) I see the lighting lane be cleared 6 times while the regular line barelymoved. It makes the regular lines 10x longer, i saw it. With the Fast Pass it was a little more spaced out and fair for eveyone , and kept lines down. It was for every 10 reg. Line guest 5 fast passes but now because its a fee Pass, CM need to have all those guest go first ...not a good idea. Now, I do Disney often, since I was a kid, and I love it, but this has taken some of the magic out of it for me

By: MG

MG — Sat, 21 Jan 2023 16:36:05 +0000

In reply to Corey McCoy. I agree I’ll be impressed when park reservations are gone and Genie+ modified to fast pass+ structure where you can book in advance and get at least 3 at once.

By: JoAnn

JoAnn — Sat, 21 Jan 2023 15:53:53 +0000

still boycotting Disney until Genie+ is gone. we are way too old to keep up the all this new tech. bring back the fast pass and also add the photopass back to the annual pass. I didn’t mind paying the upcharge for the pass but i drew the line when they took away the photopass. so pay more and get less is Disney new motto. here’s hoping that changes also.

By: Barbara Buhler

Barbara Buhler — Sat, 21 Jan 2023 14:58:36 +0000

Having to get up early and trying to get into a queue to ride a ride is ridiculous! People pay big bucks to bring their families to Disney. If they can’t get into a ride it ruins their vacations. Let people reserve a ride at a park before they arrive just like making a dining reservation. Then they know which park to be able to visit so they can do all they have dreamed of. OR level price your tickets so if you want to include queue access to premium rides, your ticket is higher. If you want to take your chances standing in line, your ticket is less. Even at that, reserving your ride experience in advance would be beneficial.

By: Darlene

Darlene — Sat, 21 Jan 2023 13:43:03 +0000

I sure agree with you. OK I get it people pay to not have to stand in line but some of us spent everything we had to get tickets to take our children. The lines for us that didn’t have the fast past took way to long bc they let them just walk in and get on. So our kids were mesirable not getting to ride much. Ticket prices are way to high when it takes 3 days to ride and never got to ride all the rides at Magic Kingdom. So we didn’t spend money on food in the park and bought only one souvenir. Was very disappointed. So I guess DW is for the rich and the middle lower class stay home or go in debt beyond what you can afford. I just wonder if Walt could speak today to those of you making the decisions would he be happy. He struggled in life but kept going for the love of kids and family.

By: Mark Schmidt

Mark Schmidt — Sat, 21 Jan 2023 06:51:35 +0000

Seems as though your “STARTING” to listen. But still not hearing.
So much has changed and not for the better of the guest or their experience.

By: Fran Exizian

Fran Exizian — Sat, 21 Jan 2023 05:42:28 +0000

Hi
How about giving the pass holders that use to have a platinum plus’s pass and now is a incredi pass and pays more now and get less give back the free entry to the water park and the photo pass back I come quite often to the parks and also stay at the resorts
Thank you
Fran Exizian

By: Mark Creasy

Mark Creasy — Sun, 15 Jan 2023 23:59:17 +0000

I don’t have a problem with the Genie pass. If you want to pay the extra you should get the opportunity to skip some lines. I think Disney allowed way too many passes per time period and then didn’t manage the balance between the standby line and the genie pass line. It seemed like the standby only moved when there weren’t anyone on the Genie line. In my previous visits it seemed like both lines were blended better.